SHIPPING INFORMATION
Where We Ship
ChromaDADDY ships OUT OF DETROIT, mi within the United States and internationally. Available shipping options will appear at checkout based on your location.
Processing Time
Most orders are processed within 3–7 business days before shipping.
Processing time may be longer during launches, sales, restocks, or high-volume periods. Processing time does not include shipping transit time.
Shipping Carriers
Orders are shipped using major carriers such as USPS and other regional or international partners. Carrier selection is based on destination, package size, and service availability.
Tracking information is provided once your order ships.
Estimated Delivery Times
Estimated delivery times are calculated by the carrier and begin once your order has shipped.
Domestic and international delivery times vary by location and service selected. Please note that delivery estimates are not guarantees and may be affected by carrier delays, weather, or customs processing.
Expedited Shipping
Expedited shipping options reduce transit time only. They do not shorten order processing time.
International Orders
SQUARESPACE ONLY ALLOWS US TO USE A FLAT RATE FOR INTERNATIONAL SHIPPING. IT IS SET AT $60 usd, IF IT COST’S LESS THAN THAT, THE DIFFERENCE WILL BE REFUNDED.
IF IT’S MORE THAN THAT, WE WILL COVER THE DIFFERENCE.
International orders may be subject to customs inspections, import fees, duties, or taxes. These charges are determined by the destination country and are the responsibility of the customer.
Delivery times for international orders may vary due to customs processing.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with tracking details. Please allow up to 24 hours for tracking information to update after shipment.
Questions About Shipping
If you have questions about your order or shipping status, please contact us through the website before reaching out to your carrier. We’re happy to help where we can.
For shipping rules, liability, and reshipment policies, please see our Shipping Policies page.